After global petition to the Korean Film Council (KOFIC), it released a public letter to explain the fact and situation. It explained that it conducted a public tender to find a managing team for the Media Center in 2009, instead of appointing MediACT as the operator. However, considering MediACT's 7 years of experience and 300-pages planning document, some critics still questioned the fairness of the procedure. The formal response from MediACT is yet to be seen. But some independent people already raise some issues and questions. For example, why is a new management team able to oust MediACT who had been running the center for 7 years.
The public letter by KOFIC is shown as below: